How To: Paste an email signature from word

When pasting an email signature that was originally prepared in Word or another application, you may encounter an error when saving. This is most likely due to potentially unsafe code being copied across into the signature.

If you see a popup like the one below when pasting the signature, click the OK button to access this.

Alternatively you can also select all of the contents in the signature, then click the "Strip all formatting from Word" option as seen below. It would not hurt to do this a second time, even if you have clicked the OK button above. 

If you still continue to have issue, please send an email to the support team.

Article ID: 62, Created On: 9/29/2014, Modified: 9/29/2014